Frequently Asked Questions

Everything you need to know about your Lane Frost Brand order and our legendary Western apparel.

How long will it take for my order to ship?

Standard orders are typically processed within 1-3 business days. Once shipped, domestic delivery usually takes 3-7 business days depending on your location.

What is your return and exchange policy?

We offer a 30-day return and exchange window for unworn, unwashed items with original tags attached. Please visit our Returns Portal to start your process.

How do I know what size to order?

Each product page features a detailed size chart. Our apparel generally fits true to size, but we recommend checking specific measurements for our denim and outerwear collections.

Do you ship internationally?

Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.

How should I care for my Lane Frost hats and apparel?

To preserve the quality of your gear, we recommend machine washing apparel in cold water and hanging to dry. For hats, spot clean only with a damp cloth.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay installments.